The Problem

According to survey in Indonesia, 79.5% of the respondents are afraid to get infected by covid if they go to healthcare facilities and 87.5% of respondents feel clueless about what action should be taken if they or their relatives get infected by covid. In turn, Many delay medical care even when they have COVID-like symptoms and need help.

Health facilities also become overloaded. Full of critical COVID patients and people who have other dire emergencies. In fact, during the pandemic, a person needs to wait for hours just to get a dose of vaccine and or a PCR test. The WHO has recommended us to do social distancing. But can we really do that in a crowded hospital?

The Idea

We aim to relieve the burden of our healthcare system by reducing administrative processing time and lets patients have shorter visits at health facilities.

The Solution: ParuKu

Paruku is a chatbot application that gives recommendations on what users need to do, to feel more secure in this pandemic. Paruku is designed to help people who need suggestions regarding COVID-19. It can give three main recommendations. First, the laboratory to take PCR test. As we know, it is one of the main things to confirm whether someone does have COVID-19 or not. Second, health facilities enable users to get medical help such as inpatient, medication, and many more. Those who are healthy can also use this app to get recommendations related to COVID-19 vaccine. ParuKu program is equipped with artificial intelligence, specifically using unsupervised machine learning. We take real-time updates on health care capacities.