Simplifying The Repair Experience

Repair.sg is a leading service provider in Singapore, offering repair, installation, and maintenance services to both businesses and homeowners. Repair.sg is a dual-portal platform connecting customers with efficient repair services and providing staff with streamlined job and account management. Our tailored web portals enable customers to book and track repairs seamlessly, while staff can manage service delivery, invoicing, and customer interactions, all in one place.

Customer Web Portal

The Customer Web Portal provides an intuitive interface for customers to book repair services, view job statuses, and track technician locations in real time. With secure access to their account, customers can manage service history, view and pay invoices, and benefit from loyalty rewards for referrals and repeat business. This portal makes it easy for customers to stay updated on all aspects of their repair services.

Staff Web Portal

The Staff Web Portal is designed to enhance efficiency and streamline service operations. Staff can schedule jobs, assign technicians based on location and availability, and manage invoicing, customer accounts, and vehicle resources in a centralised platform. With tools for analytics and service management, the Staff Web Portal empowers staff to deliver faster, more accurate service and make data-driven decisions to improve overall service quality.

Technology Stack

NextJS 14 for our Customer and Staff Web Portals
shadcn/ui for our Component Library
ClerkJS for our Authentication
Postmark for Sending Emails to Customers
Scikit-Learn for Machine Learning Modelling

Participation

Results