Singaporeans frequently voice complaints on social media, but these platforms are cluttered with irrelevant content, making it hard to distill actionable insights. Just Yap! addresses this gap by collecting real-time complaints from social media, then using AI and machine learning to filter, categorise and analyse them. The platform visualises key insights to help authorities better understand public concerns. Additionally, Just Yap! generates AI-suggested polls, enabling government agencies to engage citizens on trending issues, fostering responsive and data-driven policymaking.